Shipping Policy

Effective Date: August 2026

Processing Time

Orders are generally processed within 1–2 business days after order confirmation.

Processing may take longer in exceptional circumstances due to operational issues, holidays, festivals, or other unforeseen circumstances.

Delivery Time

Estimated delivery timelines are:

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

• Remote Areas: 7–10 business days

Delivery timelines are estimates and may vary depending on the delivery location, weather conditions, festivals, courier delays, operational disruptions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before the customer completes the payment.

Order Tracking

Once your order has been shipped, tracking details will be shared through SMS, email, or WhatsApp, as applicable.

Customers can use the tracking information provided to follow the status of their shipment.

Failed or Undelivered Orders

An order may be returned to us if delivery cannot be completed due to reasons including:

• Incorrect or incomplete shipping address.

• Customer being unavailable to receive the order.

• Refusal to accept the delivery.

• Other delivery-related circumstances attributable to the recipient.

If an order is returned due to such circumstances, re-shipping charges may apply if the customer requests the order to be shipped again.

Delivery Delays

While we make reasonable efforts to deliver orders within the estimated timelines, delays may occur due to circumstances outside our control, including courier delays, weather conditions, festivals, operational disruptions, or other unforeseen circumstances.

Such delays do not automatically qualify an order for cancellation or refund unless otherwise applicable under our policies.